Achieving Superior Customer Service

Determining Pricing Based on Cost

Basic Debt Collection Management

Effective Leadership/ Management Skills (NLP)

Basic Skills for Entrepreneurs

Emotional Intelligence (Scientific Approach)

Change Management

Essential Financial Skills (Finance for Non-Financial Managers)

Coaching and Mentoring

HR for Non-HR Managers

Conflict & Diversity Management

HR Policy Development & Procedures

Conflict Management & Exceptional Customer Service

Managing for Results

Cultural Diversity in the Workplace

Monitoring & Evaluation

Office Administration

People Management

Policy Development

Project Management

Records Management

Recruitment & Selection

Supervisory Skills

Successful Strategy Planning & Execution

Supply Chain Management (Procurement)

Team Effectiveness & Teambuilding

Train the Trainer

Women in Management